I've been waiting for tickets to go on sale for weekend travel on 18 November. Today is finally the day and sales are now supposed to be open for weekend travel up to and including 23 November. I tried booking my tickets but the 18th isn't available! I'd like to book direct through the LNER site vs the other options.
Does anyone with more experience on this site (or the Virgin East Coast version that was) have any insights if this is just a delay that sometimes happens with first day of availability? I checked the 17th and 23rd out of curiosity. The 17th isn't working but the 23rd is.
Also, I did submit a communication form to customer service through the site but it says that can take up to 14 days for a response. I'd rather not call over there as I'm not sure I want to pay for very much hold time waiting for a live rep. In the meantime, I'll keep rechecking the site.
Thanks very much for any insights you may have to offer.