We just returned from a nice trip on the Best of London package, no complaints at all about the tour, we;d do it again. Our departure left us with a bad taste, We arranged for a trip out to Heathrow the day before our flight We stayed at a hotel out there to catch an early flight and I felt this would be more convenient. I talked to the hotel concierge who told us he could set this up with a driver they use for around 65 Pounds or so. He also assured us the driver would take our Visa card, we were running low on money by then. I also asked the driver when we got in if he'd accept our card and he said sure.
Of course when we pulled up to the hotel he demanded cash. We went round and round and he was saying he'd have to 'call someone' After a few minutes he asked how much money we had, we had just 50 pounds he then asked if we had US dollars and demanded those, he wound up cleaning out 40 Dollars in addition to the Sterling currency. He even asked if we had any pocket change. When leaving he was grumbling about not getting a 'tip'. We feel we got robbed.
I will of course report this to the tour company. Has anyone else ever run into something like this?