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Info on specific English narrowboat hire: Kennet & Avon Canal Boat Hire

My wife and I are thinking of hiring a narrowboat on the K&A Canal. The specific company is a small family-run affair called "Kennet & Avon Canal Boat Hire, out of Bathampton. It is run by Richard and Sue Warren. Has anybody hired one of their boats or know somebody who has? We're finding it difficult to locate online reviews, most likely because of their common-place name. Thanks.
George