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hub by Premier Inn London Westminster Abbey

I am almost ready to book this hotel for my visit in September. Just before hitting that Reserve button..wanted to get reviews from ever so helpful people here. Any feedback...good or bad? TripAdvisor reviews seem good, don't see anything majorly being complained about this property. not sure if this is recently refurbished one or not.

also between Premier Inn and Point a Hotel which one will be better choice? both these hotels work for my price range.

Posted by
16 posts

I haven't stayed at the Westminster Abbey one, but did stay at the Westminster St James and thought it was just fine. I had absolutely no complaints. Rooms are smaller but thoughtfully designed so it wasn't an issue.

Posted by
1260 posts

Stayed there in December 2017, it was almost brand new then. Most Hubs are hotels that have been built in former office buildings as a new use of space.

The breakfast was a good deal, a buffet with a few hot items but not a full English. It was about £5.

Obviously, you’re in an area with mostly government offices, so there’s not too much around there. There was a decent pub but it closes very early, even by UK standards. The hotel bar stays open fairly late.

It’s an easy walk to St James’s Park tube station. I’d stay there again, although I prefer the area around Covent Garden/Soho, but that’s just me as I enjoy night life in London.

Posted by
13211 posts

We have not stayed at the PI Hub but we have stayed very nearby on several occasions and really like the location. It is great for walking—-just cross to the South Bank if you want some nightlife. Or visit one of the nearer pubs—-there is a famous one on Westminster Street a couple of blocks up from the Abbey, but I forget the name.

As for refurbishment, the hotel is brand new (2 years old) so should not be in need of any.

Just be familiar with what is and is not included in a “Hub” hotel. (I believe I read that many rooms do not have windows, for example. That would be a deal-breaker for me.)

Posted by
424 posts

Hub is a great product but different from the regular Premier Inn model so make sure you like what Hub offers. I stayed 5 nights happily at the hub Westminster Abbey last year.

Posted by
83 posts

Thanks @Accidental Southerner for your reply. what things should i take care or review before booking? is there a way to make sure that i get room with window? or all rooms without window at this property? I really like this location but was just bit hesitant /concerned after getting above replies.

Ask nicely for a room with a window when you arrive. Rooms don’t necessarily match up exactly with the external windows because most Hubs have been built into older buildings, so you may only get part of a window.

Rooms are consistently comfortable but extremely small. That’s the main thing to be aware of. Cabin-style - you can’t walk around the bed. The beds are quite high off the ground as there’s built-in storage underneath to put your suitcase. Not much room to hang clothes. Good air conditioning, excellent showers. No kettle or hot drinks-making equipment in room but free tea and coffee in reception.

Hubs are more consistent in quality and feel less obviously budget that Point A.

Posted by
7695 posts

What the previous poster said.

I have been really happy with the three times I have stayed in Hub hotels (twice in London and once in Edinburgh) but you do need to know that it is cabin-like. To me it’s perfect when I am traveling solo — I can stay in much better (more central) locations, and I really like the thoughtful setup, but the smallness isn’t for everyone.

I wouldn’t count on anyone at check-in being able to help with a request such as a room with a window. All three times I have had a window (albeit a small narrow one).

Posted by
7695 posts

Also please note you pay when you book.

There is a cheaper rate if you choose non-refundable, but even the refundable rate, you pay at the time of booking.

Posted by
424 posts

This page explains the hub model: https://www.premierinn.com/gb/en/hub.html

Also look at the room photos on TripAdvisor.

I agree with the previous posters’ descriptions.

About getting a window, the front desk person did have a list of which rooms had a window and was able to switch me to one, once, when I checked in mid afternoon, but all I had was a view of an air shaft! Book a hub for its location not for any view. Westminster Abbey hub is well located.

Posted by
119 posts

You say you are about to book...in case your unaware PI use dynamic pricing, as rooms sell the rate increases, so if you like the price, book to lock in the rate, there is usually a flexi rate (refundable and can be cancelled upto 1pm on arrival day) also a cheaper non flexi, non- refundable rate.

With PI Hub you pay upfront at time of booking, for both non and flexi rate, but as above you can cancel with the flexi option.

Ive stayed at a PI Hub in Edinburgh, the rooms are very on-trend, with comfortable double Hypnos mattress, techie lighting controls, wifi, USB and hdmi ports, excellent rain shower, integrated storage, for two persons the room is very snug and the shower/WC has limited privacy using only partly obscured glass.

Posted by
3699 posts

I have not stayed at any Premier (yet) but can suggest taking a washcloth with you. Put it in a zip bag to transport when damp. Many hotels in Europe do not supply this essential (to me) accessory. If a hair dryer/clothes iron/room safe matter to you, maybe an e-mail to the hotel could set your mind at ease.

Posted by
998 posts

I stayed at the Hub at Kings Cross and it was very comfortable for a solo traveler. The bed was oh so comfy. The room had all these electronic doodads that I could never seem to get to work properly but that’s probably just me. I twice had a problem with the a/c not turning on which was promptly fixed with a phone call. I was very happy with the service and the room but the room is tiny so you have to really like each other if you’re sharing!

Posted by
11292 posts

As a solo traveler, I stayed in a Hub (the one at Goodge Street in London) twice last year. The first time, I was in a Bigger room (that's what they call it), which would have been fine for two, if a bit small. The second time, I stayed in their regular size room. For one person who doesn't need a lot of space, it was fine, particularly since the room is very efficient (the space under the bed is huge - I put all kinds of things under there, in addition to my suitcases). But for two, I think the regular room would be unpleasant for more than a single night.

I'd definitely stay there again. I loved how bright and new the room was. I had a window, but since it was on a corridor that in turn had another window to the outside, I only got a bit of natural light. However, the room is very well lit, and you can even change the light settings from the Hub app! There's other tech fun, too - if you have the right kind of phone, you follow directions on the TV to put your phone's screen on the TV (very handy to watch movies I had loaded on my phone, on the much larger TV screen). And you can't ask for more outlets, even in a room many times the size (no trouble charging all your gadgets at once, and no difficulty keeping your gadget plugged in wherever in the room you want to use it, no matter how short your charging cord - even in the Bigger room).

My credit card wasn't accepted by the website, so I had to pay on arrival, which went fine. And I liked the breakfast a lot; there's oatmeal in addition to breads, juices, pastries, fruit, etc. The breakfast does not have meat. For my first visit, I did not pre-buy breakfast, and it was easy enough to buy it on the days I wanted it, just before eating. For my second stay, I knew I wanted it every day, so I bought it at the time I booked the room.

Posted by
7695 posts

All the Hub rooms (indeed all Premier Inns) have hair dryers in the room.

Posted by
8 posts

I stayed at the hub by Premier Inn London Westminster Abbey in mid June this year.
Im a single traveler & had just the single room on the 5th floor. Its a great hotel. The room is good size, nice bathroom. Its not quaint and old but great place to stay.
Breakfast is sort of continental but does have scrambled eggs, bacon, breakfast sausages along with toast, yogurt different rolls, tea, oj. Cost only 6 pounds.
Good location for the sites. Closer to the St. James tube stop. Close to St. James park. Farther to Westminster stop.
The only problem was many restaurants closed early. What was open seems to be doing only drinks & nibbly stuff. I had dinner early & picked up stuff from Pret down the street. If you stay there Im sure youll like it.

Posted by
83 posts

Many thanks to everyone for their replies. I truly appreciate. Room is booked. As we are 2 people i have booked bigger room. I will definitely post my experience once i have stayed. thanks again.

Posted by
847 posts

BG - did you stay there in September? How did you like it? Did you have a window? Also, did you happen to notice if the lounge (breakfast area) had a microwave? I actually stayed at this hotel a couple years ago and I am about to book another stay. I sort of remember a microwave in the dining area but not sure. Thanks

Posted by
83 posts

@isabel yes I did. We had no complaints. really happy with our choice. The location was perfect. I booked a bigger room and it had a small window. but i think it would not have mattered if it did not. we were in room just to sleep.

I clearly don't remember if there was a microwave or not in dining area. Most likely not.

Posted by
920 posts

Good to know. I booked last night for Kensington/earls court for June 2020.