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Heathrow customs

How long of a wait can we expect? Trying to let out ride know how long it maybe to pick us up. We are landing about 7:00am. Thank you.

Posted by
5495 posts

Customs should be a walk through, unless you are selected for "special attention". The holdup is usually at passport control/Immigration. Could be 30 minutes there, could be an hour, depending on how many planes are landing at the same time. Usually by the time you're thru passport control, your bags (if you checked them) will be at the carousel. Then you just walk out the door.

Posted by
7206 posts

My longest wait getting through passport control was just under 1.5 hours because a number of planes landed at about the same time. Shortest time was about 30 minutes.

Posted by
8889 posts

Are you booking a car ("mini-cab") to pick you up, or is your "ride" a friend? If it is the former, just tell them the flight number. They will know how long to expect, and they will check to see if your flight is late and turn up at the correct time.

And yes, customs takes zero time. It is taxiing, disembarking, walking through endless corridors and biggest delay of all immigration which takes time. Total anything from 30 to 90 minutes after touchdown.