Houston, we (may) have a problem ....
The plan: fly to London and three days later (May 6) take the train or bus to BHX to pickup a rental car midday from Enterprise (booked an automatic economy car through Costco at a fabulous rate). Then meander through mid and south Wales for a week, returning the car to BHX.
The problem: today I looked at the Enterprise-BHX website to see the vehicle pick-up location and possible routings towward Abergavenny. And then I saw "The counter is located in the baggage claim area of the main terminal. Vehicles are within walking distance. This location services deplaning customers only. " My heart sank and I called the Costco/Enterprise number where the amiable young (American) assured me arriving by bus or train would not pose a problem picking up the car. Not reassured, I have also tried several times to phone the Enterprise-BHX number to ask, but I just get the robot/menu.
How else can I determine whether or not I will be able to pick up a car at BHX if I am not a "deplaning customer?" Ideas? Thank you!