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Buy UK Train Tickets Online

Hello! I am planning a trip to Durham University where I'm PhD student (I do most of my research from the States). I am debating whether to rent a car (a bit nervous about driving a manual car in England) or relying mostly on trains. Can anyone recommend a safe and secure website to buy train tickets in advance? I've found a few things online but wanted to poll some seasoned travelers.

I'll be flying from Philly to London Heathrow. I need to make my way up to Durham University. On the way back, I'm planning a short trip to Canterbury after which point I'll head back to London Heathrow.

Thanks for any help you can provide!

Posted by
2508 posts

This site will direct you to the relevant train company where you can buy tickets

http://www.nationalrail.co.uk/

For London to Durham the train operator is https://www.virgintrainseastcoast.com/

The cheapest tickets are called Advance, which as their name implies must be bought in advance - you must travel on the pre-booked train.

Alternatively, it might make sense to get a connecting flight to Newcastle and take a train from there to Durham (you can just buy a walk-up ticket for that short journey).

Posted by
1803 posts

If you are heading for Durham right after landing, allow sufficient time for flight delays, long passport control lines etc. It is often recommended to allow a 3 to 4 hour buffer between scheduled arrival time and onward travel that involves prepaid inflexible tickets.

Posted by
631 posts

Flying to london means the dreaded Heathrow experience plus the task of reaching Kings Cross railway station (it's not hard or expensive but adds another hour).

There is a direct flight from Philly to Manchester by American Airlines AA734.

Manchester Airport (own railway station) has direct trains to Durham around every 2 hours plus more options in between with simple changes of train. The operator of this route is Transpennine Express and they have a special concession for incoming air passengers, if you book a cheap Advance ticket with a reasonable allowance between flight arrival and train departure and the flight is delayed you can use the Advance ticket on later trains with up to 3 hours leeway. This concession on Advance tickets is so rare most people have never heard of it.
https://www.tpexpress.co.uk/special-offers/manchester-airport
buy direct from them, if you can't get an e-ticket there will be an option to collect from the Airport station ticket machine (you will need the same payment card with you as proof of ID when you collect).

Posted by
223 posts

For train tickets, go to the Virgin Trains East Coast website. You can get the Piccadilly Line Tube direct from Heathrow to King's Cross station, and then the VTEC train from there.

If you're flying on British Airways or American from Philly, perhaps you can add a connecting flight to Newcastle? It's a shorter journey from there to Durham and just as easy (Metro from Airport to Central Station, train from there to Durham)

Posted by
631 posts

I hope Charlotte is better at running a B&B than giving out travel advice. The so called Train app is actually Trainline, the well known additional fee outfit who are disussed on various posts on this forum, usually with recommendations to avoid.

Posted by
4044 posts

Although ignorant about apps, I know first-hand that trailine is an easy and useful way to book trains at scant extra expense. That's particularly true of its continental Europe branch. Everything is open to criticism on the Internet but almost all mentions of trailine I have seen are positive.
Anyhow, if you can find a direct flight to Manchester or Newcastle it will save you some hassles getting through big-city London. Reducing stress following a trans-Atlantic flight is a worthy goal.

Posted by
2408 posts

You may well have a special reason for wanting to go to Canterbury. If not and you just wish to see another British city -why not visit York as it is on the rail routes between Manchester Airport / London (Kings Cross) & Durham
http://www.visityork.org/?AskRedirect=true

If you are going to do a lot of rail travel in Britain, you may be eligible for a Railcard - which will cost £30 for a year but give you about a third off. https://www.16-25railcard.co.uk/using-your-railcard/are-you-eligible/

This is a short video that may be of interest:>https://www.youtube.com/watch?v=fVoWSTHcnmo

Posted by
223 posts

Never understood Trainline's popularity myself. As far as I'm aware it's sort of a rail amalgamator, in that it takes away all the hassle of operating companies and routes and whatnot and just says 'here, put in where you want to go and when, and we'll do the rest'. If I'm correct, it does the exact same thing that the National Rail website does, except tacks an extra fee on top for the effort.

Posted by
11294 posts

"Nationalrail etc is very confusing, in my experience. "

Not mine. You do have to learn about the rules for each kind of ticket (e.g., not all tickets bought in advance are Advance tickets), but that's true no matter where you buy the tickets from.

Both the National Rail app and the National Rail website worked fine for me.

Posted by
5326 posts

Trainline is still popular because it was about the first on the scene and formally owned by Virgin and Stagecoach amongst others. The only competitor back in the day was Qjump, which Trainline acquired. Now owned by Kohlberg Kravis Roberts.

Posted by
631 posts

"Nationalrail etc is very confusing, in my experience. " think of it as the aptitude test for travelling by train.

Posted by
32757 posts

I hope Charlotte is better at running a B&B than giving out travel advice.

eh?

Posted by
2 posts

Definitely leave plenty of time for delays or cancellations. We just returned from a trip in the U.K. that literally saw multiple train delays/cancellations. We missed a train connection because someone pulled the emergency stop and the train got delayed for a decent time while they figured it out. The next day we were stuck on a rail as a rail bridge was struck by truck ahead of us and we had to wait while engineering ensured safety of the bridge. The following day saw Paddington station closed for the entire day for a fire followed by a later delay as someone was fatally struck by a train. Basically my point is, if traveling by rail, ensure that you leave some leeway. On a bright note, none of our trip was hindered by these delays, only lost sleep.

Posted by
631 posts

Nigel, Charlotte left a recommendation for the Trainline app (with the wrong name), but also included the name of her own B&B as subtle advertising - which may be why the post is deleted.

Posted by
2776 posts

If you take the train out to Canterbury, you leave from London Victoria train station, choose to arrive at Canterbury East. The city center and cathedral is a 10 minute walk from the train station.

Posted by
631 posts

that's a bit out of date. The best option is the highspeed train to Canterbury West which are nearly an hour faster and depart from St Pancras, which is next door to Kings Cross where the Durham trains arrive saving more time. On teh way home St Pancras has direct Underground trains to Heathrow which Victoria doesn't. Highspeed fares are slightly more expensive but worth it.

Posted by
9573 posts

It sounds like the recommendations to fly into Manchester are most helpful.