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Dishoom Kensington (London)

Too noisy, too expensive, and too exclusionary. We chose to eat here for several reasons: I wanted Indian food, I had heard good things about Dishoom in general, and it was near the V&A museum, our last sight before dinnertime. At this restaurant, where reservations are not accepted past six, we waited twenty minutes for a table. The bar area was quite pleasant, a great place to survey the stunning Art Deco decor. Dishoom attended to all the details here, so it was a treat to soak in the 1940’s atmosphere.

However, we didn’t get to enjoy the ambience beyond the bar, as we were transferred to the “Family Area” for dinner (note: we are two adults without children), walled off from the main dining area. I soon noticed everyone around us had American accents. They seem to have stuffed the Americans in the back, away from everyone else. The disappointments didn’t stop there. The restaurant was shockingly loud, to the point that my watch was warning me of the noise levels. Carrying on a conversation was impossible, so we mostly just looked around.

At least the food was something to look forward to but, sadly, the disappointments kept coming. We ordered naan, which arrived as one piece of naan cut in half. For seven pounds, we expected more. Rice cost five pounds. The food itself was good but not outstanding, and certainly not worth the price. Overall, we spent a hundred dollars for a decent meal and unpleasant atmosphere. Next time, we’ll go to Brick Lane. I’m sure the food will be just as good for half the price, and we’ll probably be able to talk to each other. While Dishoom’s decor was impeccable, that doesn’t compensate for everything else. I would go out of my way to avoid this place. This was the only restaurant choice that I regretted during my London trip.

Posted by
1547 posts

Not Dishoom Kensington, but Edinburgh. I also was more than underwhelmed and stunned at the number of high praise reviews. Noisy, crowded, overpriced, food not near the quality of the many mom-and-pop Indian restaurants I've enjoyed on multiple continents.

Dishroom is a chain. I found the decor, ambience, food quality and presentation reflective of this.

Thanks for posting the review, Lindsey. Dishoom receives frequent recommendations from posters here. I suspect we will be in the minority with our assessments, but "to each his own"!

Posted by
35075 posts

thanks for the words about the Kensington location. I was within a gnat's crotchet of visiting them last week and eventually decided to take a picnic to the Serpentine in Hyde Park.

The only Dishoom at which I have eaten is Coal Drops at Kings Cross.

I've eaten at Coal Drops several time, and I've been seated in various parts and levels of the restaurant which is done out as a Mumbai area train station. The sound, like at train station, is fairly lively but it hasn't bothered me, and I have a condition where multiple people speaking near me make me unable to understand anyone. That's not been the case at the Coal Drops Dishoom.

I've never reserved and never waited much more than 10 or 15 minutes. We are always 2, occasionally 3. Always at lunch, always a little early, closer to 12 than 12:30. I make it a point to avoid arriving anywhere the least bit popular close to 1pm which is traditional time for a lunch in southern England.

Sorry that the Kensington location didn't work out for you, and that you felt segregated, and that the food wasn't to your taste.

I agree that it isn't hard to spend a fair amount on a nice lunch. Often we have been given an extra dish on the house, or a card for a breakfast deal or some such.

I'm glad that the rest of your trip went well...

Posted by
1719 posts

I like Dishoom. It’s a more modern, fresher take on Indian food than the traditional British Indian that most of us are brought up on; the flavours are familiar but the execution is a step up.

Kensington is an extremely international area and there are loads of Americans living there as well as residents and visitors from all around the world. The area is only 50% British born. It’s really unlikely you would be seated in a particular spot just because of your accent. In London, with such a mix of people, nobody really pays attention to that kind of thing.

As for the price- that’s standard unfortunately. It’s £5 for rice in most Indian restaurants these days.