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Tour guide requesting personal information

Ha anyone had an experience with a tour guide asking for personal information as a necessity for a private tour? I recently found a tour guide through Friend in Venice Private Tours. This particular tour guide received glowing reviews on Trip Advisor. After agreeing to a certain walking tour the tour guide proceeded towrite "I need your Home address date and place of Birth for my Italian tax declaration".
This seems very strange to me.

Posted by
3580 posts

I took a walking tour a number of years ago. I was never asked for this information. Things may have changed. Italian police collect passport info from all hotel guests, but never heard of tours asking for more than possibly a name.

Posted by
6033 posts

Since there were glowing reports on TA, did you post this question there also? I would.

Posted by
9361 posts

Seems odd for a tour, but your date of birth and place of birth are listed on your passport. I have had to show that information at every hotel I stayed in. I hardly think that it's much of an identity theft risk. I would check it out with others who have given reviews to see if they were asked the same thing.

Posted by
10241 posts

Why does he need the information NOW?

Posted by
6752 posts

We took two tours in Italy last year and all they asked for was the money.

Posted by
1839 posts

What's the ole saying, 'if something doesn't seem quite right.................'
I sure would not send that info via email to someone I didn't know, regardless of what reviews say.

I'd just email that you've had a change of plans, and then maybe ask the hotel to book a tour with a guide that also gets glowing reviews (without mention of your previous change of plans).

Posted by
7641 posts

I have never heard of a guide asking for this kind of information.

Pretty sure that there are many guides offering private tours in Venice, so check out some of the other listings. Ask on this forum, or on the Trip Advisor forum. I wouldn't trust the hotel front desk to do this as they usually get commissions from certain companies, but it is not always the best tour.

Posted by
255 posts

Hi, they need those data to make you a legal invoice. I work with a company that provides services (sometimes including tours) and we need the name, date and place of birth and passport number of the customers, as well as the address in case we send the invoice directly to them, so don't worry.
If they only ask you for your money, then they are not paying the taxes, so it's good news if they do! (At least for the government)!

Posted by
507 posts

Thank you for the information, maferuizv. I will remove my derogatory comment regarding identity theft. :-)

{Add-on: Can the information be given when the guide meets his clients? There is personal information that I do not feel comfortable sending via email.

When do you take the information from your clients?}

Posted by
255 posts

Usually we ask for it before, so we can prepare the invoice and have it ready for the guide to give it to the client. Just think that you are dealing with someone that does this everyday, and has a good reputation (assuming you read their reviews, or it was recommended), so they\ll probably receive these data many times a week, and just copy and paste it on the invoice. At least we don\t even give a second look to this. I don\t think someone can do much with your birthdate and your address, especially from another country. I do not know if you can give these info to the guide in person for the reason I told you, maybe they need to have everything ready to give a copy to you... But I would say do not worry about this, is normal procedure!

Posted by
4684 posts

As an older person who often abandons interest in a new website when it asks me to "register" for access, I think you are setting a higher standard for human beings than you, perhaps, have for giant corporations! In any case, when someone asks me a question I don't want to answer, I simply reply, "I prefer not to give that information." If they don't want my business, they can decline to serve me.

Naturally, one issue is whether you paid in advance. Another is the recent report that service providers are checking the online reviews they are given and pursuing anyone who doesn't rate them highly. So we were recently treated to the grotesque spectacle (in the New York Times) of people worrying about how their Uber driver would rate them.