Please sign in to post.

Not so great experience with Jadrolinija

We are currently in Split and overall it's been a great trip, but we had a very stressful experience involving the ferry from Vela Luka (Korčula Island). We went to the Jadrolinija office in Korčula town on Thurs to buy tickets. The agent there told us not to buy them; she gave us some rap about needing to be in line really early to guarantee a space and having a ticket would not do so.

So we got there super early, and, lo and behold, there was a power outage on the entire island, which we were not aware of when we left Lumbarda. We did not have the cash, ATM's were down, so we were not able to buy a ticket.

I had to give the ferry manager my passport to be let aboard and he told me that I would buy the tickets at the office at the Split ferry terminal and they would return my passport there. Got to the office, met our AirBnb host, found parking, waited in line, and the agent did not have it. They tried calling the ship but no answer. Finally, an employee went to the ship herself and retrieved my passport. I got it with about 10 minutes to spare before the ship was to leave on its next journey.

It ended well but it was a very nerve-wracking, stressful experience.

So my suggestion is, buy your tickets in advance if at all possible, no matter what the agents may say. Or otherwise make sure you have enough cash on hand. You never know if a power outage might gum up the works.

PS: There were not many cars on the ferry and it wasn't necessary to get there almost three hours early.

Posted by
334 posts

Or otherwise make sure you have enough cash on hand.

I don't like to carry a lot of cash on hand, but one of the habits I've developed (after my own bizarre, unexpected situations) is to take extra cash out of an ATM when I first arrive to a country. There's the daily spending cash that's easily accessible and the extra is put with the emergency use only stash. As I get closer to the end of my time in a particular country, I'll spend down the extra I had stashed away rather than draw out more daily spending money.

It's good that you were alert, and everything worked out. Hope you've had a wonderful trip aside from this situation!

Posted by
567 posts

It's ALWAYS imperative that you carry cash with you on any trip you go on. You just never know when you'll run into a situation when you need cash. Buying tickets on the Jadrolinja website is so easy. I already bought my ferry tickets for my journey in September.

Posted by
334 posts

You can buy tickets early, but only if you have a fixed schedule. If there's any wiggle room in your itinerary, there is no need to buy bus or ferry ticket until a day or two ahead.

I think the original advice given was well intentioned but not well communicated. With car ferries, it is first come, first serve. Once the vehicle spots fill up, there's no more room, even if you have a ticket. So they recommend that you don't buy the ticket ahead because they are trying to avoid scenarios where someone has a ticket, but there's no space for the car.