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Vatican online reservations

Bought tickets online for early entry to Vatican Museum. Cannot get vouchers to be sent via email. Has anyone else had this problem?

Posted by
308 posts

You will have better luck if you post this in the Italy forum

Posted by
796 posts

So many people have had this problem that they have a "resend voucher" form! Just go to and on the left of the page, choose "Resend voucher." You will then fill out a short form and they can resend your vouchers by email. Check your spam on your email. Often things that are not spam get sent to spam anyway and it might be in there. If you still don't get them, email them at

Posted by
2 posts

Thank you. Turns out vouchers went to spam. So new email address and appeared.