Anyone ever use Roam Right? (actual claim... not just purchase)? We decided to purchase Trip Insurance for an upcoming EU vacation. Our upfront trip costs are minimal, but we mainly want to be covered if we need to come home in an emergency --- ours or relatives. SO, we researched both through Squaremouth and through InsureMyTrip.com Narrowed the choice to two for a very specific reason (dual state residency).
Squaremouth and InsureMyTrip warned me that starting from or returning to a secondary place of residence may be a problem, so I called and narrowed our choice to two:
Travelex actually outlines the ability to insure from either a primary and secondary home. However, their coverage seems much more limited, and I've read a lot more complaints (admittedly they are also larger, and probably have more customers). Roam Right seems to be a much smaller company, easier to deal with (so far), and is much more reasonable in cost. However, they do not specifically define "home" anywhere in their policy. I called, and they assured me - over the phone - that I should register from my 'second home' since that is where the trip starts/ stops.
I'd love to give Roam Right a try, but don't want to do that based on cost alone. Would appreciate hearing from anyone who has used them.