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PSA, Car rental Chase CC insurance

If you have a Chase Visa credit card and plan on using their car rental insurance, rather than calling the phone number on the card and "Push 2 if you want a lobotomy, Push 3 if you ......", They have a web site that instantly sent me the letter:

www.eclaimesline.com

Posted by
7828 posts

That is handy. This past fall, I phoned, and it did take some time to get the letter mailed (U.S. Postal Service; e-mail isn’t an option) to us.

We did have a claim after renting in Norway, and eclaimsline.com processed it quickly, sending us a 100% reimbursement. You do need to have documentation, and, fortunately, Hertz Norway provided damage and repair documentation (mostly in Norwegian) that was needed.