I have been over the last few months asking many questions about an upcoming trip to Tuscany and Venice. I was headed out this Wednesday, but I won't be going because my mother-in-law is expected to die in the next 24 hours to ten days.
It's travel insurance limbo. I can't leave because I need to be with my husband. But there is no death of family member coverage because she is alive. There is no illness of family member coverage because although she was expected to live another couple years, this is a pre-existing condition.
I spent an hour today canceling our hotels, apartments, proformances, advance ticketsand tour guides. Much of it could be canceled free. When canceling tours and hotels that are past the free cancelation period I
I explained the circumstances. About a third just refunded the money; about a third said they would refund if they got a replacement booking, the other third haven't responded yet. People are good. Only a couple tickets are really lost. Italian train tickets are really lost, but they are awfully cheap anyway.
Tomorrow I will try KLM. My pitch will be to ask for voucher dollars rather than a refund. Or to convert the trip which would really have been flown by Delta, to tickets to South Carolina for the funeral instead. I'm mildly optimist. But as our tickets were about $500 each, pretty sanguine about the results. Any negotiating advice would be appreciated.
Mostly though I want to both point out thearly limits of travel insurance and the surprising good will of hotel and apartment renters.