@northwestern Noon Thurs
I am sorry that your trip has been cancelled. The places you had planned to visit during autumn are normally a magical experience.
The following is not to be construed as an offer to intercede on your behalf with any contracts you may have.
(Disclosure I am a Qantas shareholder and frequent flyer)
As to your Qantas bookings I suggest the following:
It appears you have booked theses flights through an agent or other party; you need to work with them. They may have bulk booked and have other conditions with Qantas.
If you booked directly with Qantas, the information you posted does not align with information on the Australian website. May I suggest you navigate to the Australian website. Top of the website is a link to a page which outlines 4 scenarios. Read carefully and determine which one you fit, then follow the instructions. I am being offered credits on both domestic and international bookings for use until 31st Dec 2021. My frequent flyer and one world status have already been extended to 31st Dec 2021.
Qantas is a well-run airline. It is not owned by the Australian government. Has indicated to financial markets here that It has cash reserves and line of credit to see it through. Has not approached shareholders for a capital injection. It is not begging the federal government for a bailout. Seems quite unique in the aviation world.
Please be patient and nice with Ayers Rock Resort. I think this resort is managed by an indigenous organisation and procedures are probably different and may take some time to work out.
In respect of Virgin, it also depends on whether you booked with an agent or direct with the airline.
From press statements it appears that Virgin Australia has the government of Singapore and at least a couple of billionaires as shareholders. They are begging for a government bailout. The reasons being that the country needs the competition and they want cheap monies. Noting the shareholders, not a lot of sympathy currently.
Hopefully this points you in the right direction. You can always ask for help.
Australia and New Zealand are doing alright and will be here for you if you decide to try again, probably well into next year.
@Debbie. Don’t think any country refunds visa monies. Many hotels in Sydney are owned overseas, principally the USA or nearby tax havens where refund and other policies are set.