My husband and I are leaving for Costa Rica in just 4 days. We have already booked (and payed for) accommodation at one of the premier birding lodges in the country about 2.5 to 3 hour drive from San Jose. I have been in touch with the director of the lodge for a couple of months now and she has promised that they would have a car available to pick us up at San Jose airport and take us up to the lodge. However, whenever I try to make exact plans (tell her when our plane will arrive, etc.,) she tells me that I need to contact her closer to our departure time. In other words, she can't (or doesn't want to?) set things up too far in advance. I sent her another email this morning and still have not heard back.
I am wondering, how long should I wait her out before I just go ahead and reserve a car & drive with another company? I'd really prefer that she have someone from the lodge pick us up. The price they quoted was a little cheaper than other prices I've seen. But most importantly, we won't have to worry about potentially getting lost.
So, it is normal in Costa Rica to leave things hanging like this up until the last minute (or thereabouts)? Should we just chill and assume that they will eventually come through for us?
Also, how far in advance do we have to reserve a car/driver if we are going to give up on them and go with another (independent) company?
I realize we can also rent a car, but I don't think that will be the best option for us since we will only need transportation to and from this one lodge. We will not need a car once we are there.
Thanks!