Please sign in to post.

What Identification needed for Railjet

I was looking up train tickets on the Railjet website, and I searched for what identification I need to show when I board a train with tickets purchased on-line. I couldn't find it, so I e-mailed Railjet about my inquiry, and they never responded. My presumption is that Railjet is similar to Deutsche Bahn, in that I would have to show Railjet the credit card that I used to make the purchase (even if that credit card is not valid on the actual travel date). Is that accurate? Is their any other identification they accept for non-EU (American) citizens?

Any input would be appreciated.

Posted by
4696 posts

There is no company called Railjet. Railjet is the type of train that OeBB (Austrian Train Company) uses. They also use IC, EC and Regional trains. Did you email OeBB or someone else?

I would also add that I just called OeBB customer service. They said that you only need the ticket and a photo ID. They said that teh conductor wouldn't typically ask for the photo ID, but that it would be a good idea to have one. They also said that the conductor would not ask for the credit card that was used to purchase the ticket.

Posted by
8995 posts

Was on a Railjet train three days ago. No identification or credit card was asked for, but the conductor did pass out free kit kat bars (for first class passengers).

Posted by
3485 posts

Sorry to throw a monkey wrench in this , Last week , Railjet #65 , Munich to Vienna , the conductor requested the credit card for confirmation

Posted by
1518 posts

Sorry to throw a monkey wrench in this , Last week , Railjet #65 , Munich to Vienna , the conductor requested the credit card for confirmation

The German or the Austrian conductor?

Posted by
3485 posts

While I am not certain , I am reasonably sure it was the German conductor .

Posted by
12964 posts

That's true. You need to have the credit card used to buy the on-line ticket to show to the controller. When you present the print out ticket, the credit card will be asked next, even if the card was cancelled since the purchase of the ticket. Show the cancelled card anyway. I also have the passport ready..just in case... but have not had to show it. Showing the credit card is enough.

Posted by
4696 posts

The Germans will ask for the credit card, the Austrians won't.

Posted by
3485 posts

To the OP - It appears there is a certain level of uncertainty about this . Let us assume that Emily's response is definitive . Not knowing where your trip begins or ends , why not be prepared for any eventuality and take the card with you . After all , it consumes no space nor adds any discernable weight to your travel gear , why not be prepared for any ( however , unlikely ) curve ball ?

Posted by
32 posts

I always have my passport and credit cards on me anyway (hidden inside my clothing of course), so that will be no burden whatsoever.

Posted by
1518 posts

The general business terms of ÖBB (Austrian Railways) require a photo id to presented together with the printout of a ticket purchased on-line, as this kind of ticket is assigned to a specific person (as opposed to a ticket from a vending machine or ticket counter). There is no word about having to present a credit card, not least because another payment method (i.e. wire transfer) is possible.

Posted by
16883 posts

Steven, did you buy your Railjet ticket online from DB? They do sell the trains to/from Munich or Salzburg, in which case, I'd expect DB's e-ticket rules to apply (with credit card for ID being an option you choose at the time of booking).

Posted by
3485 posts

Yes , I did buy from DB since my trip was Munich to Vienna .