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Purchasing Advance Tickets on OBB website

My family of 4 is going from Innsbruck to Wengen on Saturday Aug 28. I see a special ticket price of 162.50 Euro for the four of us and I've been trying to purchase on the website. I get to the point where I can add the 4 tickets to our basket and document the four names of passengers and then it says the Offer is no Longer Available and I can't go any further. I've seen this price for the past 3 days for this route (9:44 departure). I have left an email at their contact page, but haven't heard back. I don't want to miss on this special price. Is there anything anyone can suggest that maybe I'm doing incorrectly? Thanks

Posted by
3171 posts

Maybe there are not 4 tix available at that price, only 1 or 2. Generally those deals are for a limited number of seats and they do sell out.

Posted by
672 posts

My experience in emailing a question to OeBB is that they eventually respond, but usually it takes them a few days.