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How to make seat reservation from Vienna to Venice with rail pass

Hi all,

We purchased a Euro and Interrail(I am from eu) 1st class global pass. We are trying to book seat reservations for us and 2 children but I can not find the option on OBB website or in the app. I did called them to try to get info but my german is terrible and the person didn't speak much english. I did get the information that they have 30seats left on the train.

We are planning to travel from Vienna to Venice.
Since we bought the rail pass through AAA we can't use the interrail website for the reservation :(

Any help would be appreciated.

Laszlo

Posted by
16895 posts

At OEBB.at, after you enter two adults and two kids, with kids' birthdates, search for tickets. When you see "Our Services" and "Best Price," then click "More Results" and scroll to the bottom to see "Ticket already exists." The recent, "artistic" redesign of the web site means you have to look carefully to find some of the links.

Posted by
3 posts

Hi Laura,

thank you for the quick reply. I just did step by step what you said how ever there is no link for "More option".
Here is a screenshot of what I am looking at OBB screenshot
I looked everywhere for that option even in the main menu. What am I missing.

Thank you.

Laszlo

Posted by
16895 posts

Hmm... On my screen, it was on a text link, on the photo background, right under that double-box shaded area. Maybe you can try a different web browser. I don't know anyone who likes this new web design. You can also make reservations at a European train station or through www.raileurope.com or www.raileurope-world.com, depending on where you reside.

Posted by
34134 posts

That is one awful website redesign. Yukk.

I don't see the link you mentioned, either, Laura.

Posted by
3 posts

Hi all,

Thank you for all the replies!! I checked that site out and the train we want to take shows up now. However I can only book their reservation because my pass is not an option on the site.
I have a terrible feeling that we might not be able to get seats together :(
Anyone who used pass before can you tell me if a reservation goes for a specific seat and if so can you pick it or it is just assigned to you?

Thank you again.

Laszlo

Posted by
183 posts

Laszlo, if you are even a day or two in Vienna before your trip to Venice I'm virtually certain you can reserve seats. So if you don't get this resolved in advance don't dispair. When you arrive in Vienna go straight to an OBB customer service office (in all the train stations in the city, hours online) and get a customer service rep to fix you up. Unless you are traveling on a super busy day you will be fine.

And yeah the OBB site is annoying.