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Alpenhotel Ernberg

Does anyone know this hotel's cancellation policy? It is not on the website and when I asked via email, the reply is that the hotel is closed for the week and all inquiries will be answered later. I want to reserve asap but am concerned about a cancellation policy that is unclear.

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If you work through a “dummy booking” to the page where you can enter your credit card, you can check on “terms and conditions” before you do that to see the cancellation policy.
It appears they adhere to a general policy used by many Austrian hotels. This allows free cancellation up tom3 months ahead. After that there is a sliding scale of penalty fees, starting at 40% and going up.

http://www.hotelverband.at/down/AGBH_englisch.pdf

They also offer cancellation insurance for €10-17 extra with the booking, but you would have to look at that policy to see what is covered Beyoncé covid illness.